Where can I download the mobile app?

You may download the app in the Apple App Store or Google Play.

Will I use the same login info for the Bank of America Private Bank mobile app, as I do on the website?

Yes. You'll use the same login credentials for both the Bank of America Private Bank mobile app and website.

If my Bank of America Private Bank advisor provides me login info, what should I do next?

Please login from your desktop computer within 72 hours; navigate to the website's login page and enter your User ID and temporary Password.

Who do I contact if I am unable to login or forget my Password?

Our Bank of America Private Bank Support Network is available 24/7 at 800.878.7878; otherwise, contact your advisor team if you require login assistance.

Can I view my Bank of America banking accounts alongside my Bank of America Private Bank accounts?

Yes. Your online profiles can be linked for a comprehensive view of your accounts. If your advisor team has not already linked your profiles, you can do so from the Accounts Overview page by clicking 'Link Accounts'.

I also have Merrill accounts, can I view those alongside my Bank of America Private Bank accounts?

Yes. Your online profiles can be linked for a comprehensive view of your accounts. If your advisor team has not already linked your profiles, you can do so from the Accounts Overview page by clicking 'Link Accounts'.

What is the balance effective date from my Bank of America Private Bank accounts on the website and mobile apps?

Account balances are reflective as of intraday business day for most assets, and prior close of business for some, however your account statements are your official record of balances and holding.

Can I view historical performance for my Bank of America Private Bank accounts?

Yes. When you login, we display interactive historical performance data for the accounts your Private Bank team has enabled; if you don't see your performance data from the Accounts menu of the website, contact your advisor team.

How do I use the Bank of America Private Bank mobile app to deposit checks?

Once you've linked your Bank of America banking accounts, you may use the Mobile Check Deposit feature from either the Bank of America Mobile Banking or Private Bank mobile apps.

How do I enroll in paperless for my Bank of America Private Bank accounts?

Log into Private Bank Online or mobile app, navigate to the Paperless Settings page; any paperless-eligible accounts will be displayed. Find detailed instructions in Going paperless guide.

Open laptop on a tabletop showing an online banking dashboard.

Next-level digital capabilities

The banking, borrowing and investing resources you need, right at your fingertips

Overview
Features
Security
Support

OVERVIEW

An approach that works for you

Time is money. Our innovative digital platform helps you make the most of both, so you can manage your entire financial life anytime.

Digital banking

Manage cash flow, increase liquidity, pay bills and more.

Take a look

My Financial Picture

See all your accounts – Bank of America, as well as others.

Explore more

Domestic wire transfers

Send funds from eligible Private Bank accounts.

Learn more

CashPro®

Connect to all the cash management tools on a global digital platform.

See all you can do

FEATURES

Our digital promise

We're here to make doing business with us easier on you, both online and on mobile.

Accounts Overview screens on mobile phone

All of your accounts together in the mobile app

Sign into Private Bank Online
From accounts, select “Link Accounts”
OR
Log into the Private Bank mobile app
Select “Accounts”
Scroll to “Manage accounts” and tap “Link Bank of America Accounts”

Informative research and perspectives

Get direct access to Bank of America’s Chief Investment Office - news, market research, heat maps, podcasts, insights and more.

A personalized snapshot of all your rewards

My Rewards has it all - how much you’re saving, eligible benefits and earned rewards. Get Diamond Honors lifestyle rewards too.

Your virtual financial assistant

Ask Erica®. Once you’ve linked your accounts together, get personalized insights and information about your accounts, spending snapshots, find past transactions, set up notifications and more. Only available with access to the mobile app.

SECURITY

Safety is paramount

See how

Your Security Preferences screens on desktop and mobile

*Illustrative purposes - available on Bank of America mobile app and online banking

A secure connection to your Private Bank team

Send and receive secure messages

Scan, send and eSign documents

Get paperless and tax statements

Your full financial life at your fingertips

An open laptop displaying log-in screen.

Enroll for online account access

Get started

Download our mobile app from the App Store or Google Play.

Download the Private Bank app

Get it from Apple App Store or Google Play

A smart phone displaying an online banking dashboard screen that has a second online banking dashboard screen on top.

View the benefits of linking your accounts

See how

FAQs

Global Private Banking Innovation Awards 2024 – Best Private Bank – Digital Innovation

Awarded Best Private Bank for Digital Innovation

The Global Private Banking Innovation awards¹ celebrate Private Banks, Family Offices and Wealth Managers for their advisory, unbiased research, bespoke solutions, and client experience.

Take your next steps with us

¹ Winners for the Global Private Banking Innovation awards were selected based on entries highlighting digital innovation, digital ecosystems, customer experience, financial performance, and leadership strategy. The judging process is conducted by a panel and composed of industry professionals and subject matter experts. Rankings and recognition from the Global Private Banking Innovation Awards is no guarantee of future investment success, do not ensure that a current or prospective client will experience a higher level of performance results, and should not be construed as an endorsement.

TOP